DinKings legal

Privacy Policy

This policy explains what information DinKings uses to provide customer accounts, Google sign-in, court reservations, booking confirmations, and customer support.

Effective August 30, 2026 · Last updated August 30, 2026

1. Who this policy applies to

This Privacy Policy applies when you visit the DinKings website, create or use a customer account, sign in with Google, make or manage a court booking, download a reservation confirmation, or contact the DinKings team. DinKings acts as the personal information controller for information processed through these services.

2. Information we collect

  • Account information: your name or username, email address, encrypted password, account status, and verification information.
  • Google account information: when you choose Google sign-in, Google provides your verified email address, name, Google account identifier, and profile image. DinKings does not receive your Google password.
  • Booking information: customer name, email address, mobile number, selected venue and court, booking date and time, duration, notes, booking number, barcode, charges, status, and cancellation details.
  • Transaction records: payment method, amount, receipt or reference number, payment notes, refunds, adjustments, transaction status, and posting history recorded by authorized administrators. Card or bank credentials are not collected by the current DinKings website.
  • Technical information: session cookies and security or server log information needed to keep you signed in, protect the service, diagnose errors, and prevent misuse.
  • Communications: information you provide when requesting booking or account assistance.

3. How we use information

  • Create, authenticate, and secure customer accounts.
  • Check court availability and prevent conflicting or overlapping reservations.
  • Create, confirm, complete, or cancel bookings and release cancelled time slots.
  • Generate booking numbers, barcodes, reservation confirmations, and booking history.
  • Record booking-related payments, refunds, discounts, and adjustments and prepare internal income reports.
  • Send account recovery, booking, service, or security communications.
  • Provide customer support, investigate problems, enforce booking rules, and maintain audit records.
  • Comply with applicable legal, accounting, security, and regulatory obligations.

4. Legal bases and responsible processing

We process information when it is necessary to provide the account and booking services you request, to meet legal obligations, with your consent where required, and for legitimate purposes such as service security, fraud prevention, customer support, record keeping, and system improvement. We limit processing to information reasonably necessary for these purposes.

5. When information is shared

Access is limited to authorized DinKings personnel and service providers that support hosting, email delivery, authentication, maps, or technical operations. Google processes information when you use Google sign-in or Google Maps under Google's own terms and privacy practices. Information may also be disclosed when required by law, to protect users or the service, or as part of a lawful business transfer. DinKings does not sell customer personal information.

6. Cookies and external services

DinKings uses essential session and security cookies to keep accounts signed in and protect requests. Venue pages may display or link to Google Maps, and Google sign-in redirects you to Google. Those services may collect technical information according to their own privacy policies. Disabling essential cookies may prevent login, booking, or account features from working.

7. Retention and security

We keep account, booking, transaction, and audit information only for as long as needed to operate the service, resolve disputes, maintain financial and security records, and meet applicable legal requirements. Retention periods may differ by record type. We use access controls, password hashing, authenticated administration, encrypted HTTPS connections, validation, and audit histories to reduce unauthorized access or alteration. No online system can guarantee absolute security.

8. Your privacy rights

Subject to applicable law and reasonable identity verification, you may request information about processing, access to your personal data, correction of inaccurate information, objection or withdrawal of consent where applicable, data portability, or erasure or blocking where legally available. Some booking, transaction, and audit records may need to be retained for legal, accounting, fraud-prevention, or dispute-resolution purposes.

You may also file a complaint with the Philippine National Privacy Commission if you believe your data privacy rights have been violated.

9. Contact and policy updates

For privacy questions or requests, email customerservice@dinkings.net. We may update this policy when the service, its providers, or legal requirements change. The current version and update date will remain available on this page.